Docudent.ai ("Docudent", "we", "us", or "our") uses cookies and similar tracking technologies on our website (docudent.ai) and platform. This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can manage your preferences.

This policy should be read alongside our Privacy Policy, which provides broader information about how we handle your personal data.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember information about your visit—such as your preferred language and settings—making your next visit easier and the site more useful to you.

2. Cookies We Use

We group our cookies into four categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as logging in or filling in forms.

• Session authentication token – Keeps you logged in during your session. Duration: session. Legal basis: legitimate interest (security).

• CSRF protection token – Prevents cross-site request forgery attacks. Duration: session. Legal basis: legitimate interest (security).

• Cookie consent preference – Stores your cookie consent choices. Duration: 12 months. Legal basis: legal obligation.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we've added to our pages.

• Language preference – Remembers your selected language. Duration: 12 months. Legal basis: consent.

• UI preferences – Stores layout and display preferences (e.g., dark mode). Duration: 6 months. Legal basis: consent.

2.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.

• Google Analytics (_ga, _gid) – Tracks page views, session duration, and user behaviour. Duration: up to 24 months. Third party: Google LLC. Legal basis: consent. Google Privacy Policy: https://policies.google.com/privacy

• Hotjar (_hjSession) – Records session heatmaps to help us understand how visitors interact with our site. Duration: session. Third party: Hotjar Ltd. Legal basis: consent. Hotjar Privacy Policy: https://www.hotjar.com/legal/policies/privacy/

2.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

• Meta Pixel (_fbp) – Tracks conversions from Facebook ads and helps build audiences. Duration: 90 days. Third party: Meta Platforms, Inc. Legal basis: consent. Meta Privacy Policy: https://www.facebook.com/privacy/policy/

• Google Ads (_gcl_au) – Measures ad campaign effectiveness. Duration: 90 days. Third party: Google LLC. Legal basis: consent.

3. Cross-Border Data Transfers

Some of the third-party cookies listed above involve transferring your personal data to countries outside the European Economic Area (EEA), including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

4. Managing Your Cookie Preferences

When you first visit Docudent.ai, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences category by category.

You can change or withdraw your consent at any time by clicking the "Cookie Settings" link in the footer of our website. You can also control cookies through your browser settings:

• Google Chrome: Settings > Privacy and security > Cookies and other site data

• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

• Safari: Preferences > Privacy > Manage Website Data

• Microsoft Edge: Settings > Cookies and site permissions

Please note that disabling certain cookies may affect the functionality of our site.

5. Your Rights Under GDPR

If you are located in the EU or UK, you have the following rights regarding your personal data:

• Right to access – Request a copy of the personal data we hold about you.

• Right to rectification – Ask us to correct inaccurate or incomplete data.

• Right to erasure – Ask us to delete your personal data in certain circumstances.

• Right to restrict processing – Ask us to limit how we use your data.

• Right to data portability – Request your data in a machine-readable format.

• Right to object – Object to our use of your data based on legitimate interests.

• Right to withdraw consent – Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at legal@docudent.ai.

6. Contact & Imprint

Docudent, Inc.

798 Shipwatch Drive E

Jacksonville, Florida, 32225 USA

Email: legal@docudent.ai

Website: https://docudent.ai

For our full imprint and company details, visit: https://docudent.ai/imprint

7. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes via an announcement banner on our website or by email. The date at the top of this policy indicates when it was last revised.